Shipping policy

 

At SendIt Sailing we're committed to providing you with a seamless and efficient shipping experience. Please review our shipping policy below for details on processing times, shipping methods, and expedited options.

Processing Time

  • Our typical handling time for order processing is 1-3 business days. This time may vary depending on order volume and product availability.
  • Orders are processed and shipped during our regular business hours, Monday through Friday, excluding holidays.

Shipping Methods

  • We offer two main shipping options for your convenience: UPS Ground and USPS Priority Mail.
  • UPS Ground is a reliable option for standard shipping with tracking and estimated delivery times.
  • USPS Priority Mail is another reliable option, especially for smaller packages, and also includes tracking and estimated delivery times.

Expedited Shipping

  • Expedited shipping is available for select products. If a product is eligible for expedited shipping, you will see the option during the checkout process.
  • Please note that the availability of expedited shipping may vary based on your location and the specific product being purchased.

Estimated Delivery Times

  • Delivery times for standard shipping via UPS Ground or USPS Priority Mail vary based on your location. You will receive a tracking number via email once your order has been shipped, allowing you to monitor the progress of your delivery.
  • Please note that delivery times may be affected by unforeseen circumstances such as weather delays or other issues beyond our control.

Shipping Rates

  • Shipping rates are calculated based on the total weight of your order and your shipping address. You can view the shipping cost during the checkout process before finalizing your purchase.

Order Tracking

  • Once your order has been shipped, a tracking number will be provided to the email address associated with your order. You can use this tracking number to monitor the status and estimated delivery date of your package.

International Shipping

  • Currently, we only offer international shipping to Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, and the United Kingdom.
  • International shipping rates and estimated delivery times may vary. Please contact our customer support for more information on international shipping.

Address Accuracy

  • It's essential to provide accurate and complete shipping information during the checkout process. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

Contact

Questions about this Shipping Policy should be sent to us using one of the below methods.

Company Name: SendIt Sailing

Company Address: 49 Woodland Drive, Old Saybrook, Connecticut 06475, United States

Email: info@senditsailing.com

Phone: +1 (803) 574-2628

Access your Customer Account: https://account.senditsailing.com

--

Last updated: February 3, 2024